Viator Partners Help Center
Viator Partner Program basics
What is the Viator Travel Agent Program?
Does it cost anything to create a partner account with Viator?
Where do I log in to my travel agent account?
What is the Viator cancellation policy?
What is Viator's worry free guarantee for shore excursions?
Registration and program activation
What information will I need to complete my agent role registration?
What is an IBAN?
How do I join my host agency? What if I don't know their ID?
How do I activate the Agent Program?
Do I need to fill out US tax forms if I'm based outside of the US?
How much commission will I earn?
Does my commission ever expire?
Do I have to claim commission?
Will I receive commission for canceled bookings and no-shows?
How are bookings linked to my Viator travel agent account?
How will I receive my commission payment?
When will I receive my commission payments?
In which currency will I receive my commission payment?
Is there a minimum payout amount?
How will I know when my commission has been paid?
How do I make a booking on the Viator Travel Agent Program?
Can I make a group booking?
Can I share Viator tours with my clients via email?
Can I book in my local currency on the Viator Travel Agent site?
Can I book in a currency other than the one selected for commission payment?
Managing a booking
How do I make changes to my bookings?
How do I cancel a booking?
Can I see reports on my booking activity?
How do I add a traveler to a booking?
Can I edit my account details after I register?
How can I reset my Viator Partner Program password?
What's the difference between agent and admin roles?
How do I change my language settings?
Can I have more than one payout method?
How do I invite others to join my account?
I received an invitation to the Viator Partner Program. What do I do now?
Current URL: https://partnerhelp.viator.com/en
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